PRIVACY POLICY We DO NOT sell or share any customer information with ANYONE! Our databases belong to us and only us! However, we may choose from time-to time, to send you notifications of updates to this site. If you don't want to be bothered, just let us know and we'll gladly remove your name from our customer database. Please note that, for your protection, credit card numbers that you enter on your Yahoo order is automatically purged from the system after 30 days. Also during the online order process we offer the option to "Call me for my credit card". With this option you do NOT need to provide your credit card number on line. We will then call you to obtain this information verbally once your order has been received, processed and ready to ship. Our mission is not only to continue to offer unique products but also to make sure that our customer service is the best that you could possibly experience. We welcome your feedback and comments, good or bad. Please send to feedback@bytesngrins.com For up to date information on Privacy and your rights visit the Privacy Rights Clearing House link at the bottom of this page OUR GUARANTEE We will unconditionally guarantee your order FOR ANY REASON! ** We have been in business since 1990 and look forward to your business and want to keep you coming back. We will gladly accept your return and issue a full credit for the cost of the merchandise you are returning. Returns must be sent within 5 days of your receipt of your order. Understandibly we cannot, however, give credit for the cost of shipping unless the merchandise is deffective. We must be notified within 5 days if your shipment arrived damaged or contents are broken. All boxes and packaging contents must be saved for inspection by the carrier. We will immediately replace any broken or damaged items. Depending on the dollar amount of the shipment we will notify you if the carrier will pick up the damaged carton/items. ** - If you are returning an order that was purchased in bulk or quantity, a 20% restocking fee will be applicable plus any "free to you" shipping costs that we may have incurred if you changed your mind about the order. If there is a problem with customized or Logo items or items sent directly from our supplier, we must be notified within 24 hours of receipt of shipment. Please look at all merchandise carefully upon receipt. We sincerely appreciate your shopping with us and hope that you will visit us on a regular basis. Houston, TX 77055 713-304-4421 or 713-465-4380 (Local) |
| ___________________________________________________________ ___________________________________________________________ ***A note about TELEPHONE orders: Are you concerned about using your credit card online??? Well we have Good News! You can now order with the ease of the Yahoo Shopping Cart WITHOUT using your credit card online. When you select your payment option from the options drop down menu, DO NOT select VISA, MC etc. but rather scroll down and select the one that asks us to call you for your credit card information. That's all there is to it! Once we receive your online order we will call you. You do not need to provide your credit card information on line. In the "Instructions" section just tell us when is the best time to call! We welcome your call for questions at any time however unless you are ordering logo imprinted or promotional items we discourage telephone orders. We prefer to have all your instructions and ship info in writing, and ordering through our store is the best way to prevent errors.
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